SwopperŽ, when used under normal conditions for an individual user (or under single-shift commercial applications), is guaranteed to the original purchaser to be free from defects in material and/or faulty workmanship for a period of up to five (5) years from the date of purchase (multiple-user, 24-hour commercial applications carry a one (1) year warranty). This warranty extends to the chair base, coil-spring and height-adjustment piston, and seat frame. Seat cushioning material (foam) has a one (1) year warranty. This warranty does not apply to items subjected to abuse, misuse, neglect, alteration, damage caused by storage, accident, fire, flood or act of nature. This warranty shall be exclusive and shall be in lieu of any other express warranty, written or oral, including, but not limited to merchantability or fitness for a particular purpose.
The very durable (30,000 double-rubs) Cachet Micro-Fiber Fabric carries a two (2) year warranty. Leather carries a one (1) year warranty which extends only to workmanship. Please note: No two pieces of leather are alike; variations and marks occur naturally and are not considered defects subject to replacement under warranty. AlcantaraŽ UltrasuedeŽ fabric carries a 10-Year Limited Warranty against defects occurring when used in a typical residential/single-user office environment (one year when used in any other environment such as manufacturing and hospitality). AlcantaraŽ UltrasuedeŽ passes a 100,000 double-rubs per square inch test. From the date of purchase to the end of the fifth year, AlcantaraŽ UltrasuedeŽ will be replaced free of charge. From the sixth to the tenth year, AlcantaraŽ UltrasuedeŽ will be replaced at a 50% discount (on cost of material only). Coverage begins from the date of purchase. The original purchaser will be responsible for all upholstery costs and for packaging and transportation costs from the purchasers location to CMS Incorporated.
